smartonez31
looking for you!
The Basics
Age:
44
Gender:
Male
Race:
Other
Location:
Indiana
United States
The Details
This user hasnt filled in any details
About Me
Complete FHA loan files by pulling case numbers.
• Provide administrative support to team manager
• Initiate FHA case number transfers appraisals from prior lender.
• Answer customer phone calls.
• Route customer calls and inquiries to correct department.
• Train new loan specialists.
• Provide customer loan information.
• Handle inbound customer service calls and assist customers with their mortgage account.
• Resolve complaints or issues that the customer has.
• Disclose conventional and government loans to borrowers.
• Helped train new loan specialists.
• Use computer software applications such as EDGE, iportal, and AS400 to retrieve customer information and disclose loans properly.
• Use Outlook and Statusmart as a communication tool between the loan officers and loan specialist.
04/2009-11/2009- Bank of America Home Lending Rolling Meadows, IL
Loan Specialist (Contractor) (1st shift Full-time/Partime)
• Worked in a fast, high volume and high-pressure environment.
• Disclosed conventional and FHA government loans.
• Disclosed and maintain a pipeline of 13 loan files per day minimum.
• Opened loan files
What I'm Looking For
Complete FHA loan files by pulling case numbers.
• Provide administrative support to team manager
• Initiate FHA case number transfers appraisals from prior lender.
• Answer customer phone calls.
• Route customer calls and inquiries to correct department.
• Train new loan specialists.
• Provide customer loan information.
• Handle inbound customer service calls and assist customers with their mortgage account.
• Resolve complaints or issues that the customer has.
• Disclose conventional and government loans to borrowers.
• Helped train new loan specialists.
• Use computer software applications such as EDGE, iportal, and AS400 to retrieve customer information and disclose loans properly.
• Use Outlook and Statusmart as a communication tool between the loan officers and loan specialist.
04/2009-11/2009- Bank of America Home Lending Rolling Meadows, IL
Loan Specialist (Contractor) (1st shift Full-time/Partime)
• Worked in a fast, high volume and high-pressure environment.
• Disclosed conventional and FHA government loans.
• Disclosed and maintain a pipeline of 13 loan files per day minimum.
• Opened loan files
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